I just got a FORM 5. How long do I need to charge it?
While we're sure you're eager to get started, we recommend charging it for 8 hours prior to first use. Letting your vibrator fully charge protects the battery and ensures a longer lifespan.

Help! My FORM 5 won't charge.
The first thing to check is the back of the charger – has the cable become disconnected from the base?
If that's not it, check to see if the circular metal charging contact on your vibrator is making proper contact with the charging base. Be sure FORM 5 is sitting upright in the charger.

When FORM 5 makes proper contact with the charger, the light at the base of the vibrator will illuminate and remain lit, indicating that FORM 5 is charging. If the light flashes, FORM 5 is not properly contacting the charging base. Reposition it until the light stays lit. Still having issues? Don't worry – contact our Customer Service team, and they will take good care of you.

Help! My FORM 5 won't turn on.
Though it sounds obvious, the first thing you should check is whether it's out of battery power. You can test it by lifting FORM 3 from its charging base. Its light will illuminate to indicate battery level.

  • 3 blinks – high charge
  • 2 blinks – medium charge
  • 1 blink – low charge
  • 4 slow flashes – zero charge

If that doesn't do the trick, check to see whether it has been accidentally locked. If any button is pressed briefly while FORM 5 is locked, the light will blink rapidly, but it will not start to vibrate. Our Travel Lock feature engages when you press "+" and "~"(the "Mode" button) at the same time for 1.5 seconds. To disengage it, place FORM 5 on the charging base momentarily, or press "+" and "~" at the same time for 1.5 seconds.

If your vibrator still won't turn on, contact Customer Service.

Will it really run for 4 hours on a single charge?
FORM 5 can run up to 4 hours on a single charge when in its lowest power setting in most vibration modes. Higher power levels require more battery power – Constant Mode on the highest power level will discharge the battery the fastest.

If the battery becomes fully discharged while it is running, the vibration will stop and the light will slowly flash 4 times to indicate that it needs to be recharged.

Is it okay to let the battery fully discharge before recharging?
We don't recommend letting your FORM 5 fully discharge, as it can damage the battery and reduce its lifespan. A good rule of thumb is to leave your vibrator on the charging base whenever it's not in use.

How do I use FORM 5?
To make the best use of the Pleasure Mound and fluttering wings, we highly recommend reading our Suggested Uses.

Here's are some to get you started:

For the ladies: 
Place FORM 5 directly on the vulva so the Pleasure Dome provides strong clitoral stimulation while the wings encompass the labia. You can also cup a nipple with FORM 5. The Pleasure Dome will stimulate the nipple while the wings encompass the areola.

For the gentlemen:
Many men find vibration to be a pleasurable sensation on the penis, scrotum and perineum (the area between the scrotum and the anus). Start your play with FORM 5 on a low power setting and adjust it to find what level of intensity or vibration mode feels best. Place FORM 5 at the base of the penis with the wings hugging his shaft. Using plenty of lubricant to keep things smooth, stroke FORM 5 along the bottom of the penis along the frenulum. You can also place FORM 5 underneath the scrotum or perineum and let it vibrate freely.

How do I use the Digital Travel Lock?
To engages the travel lock, press "+" and "~" (the "Mode" button) at the same time for 1.5 seconds. This makes it impossible for the vibrator to turn on when buttons are pressed. To disengage it, place your FORM on the charging base momentarily, or press "+" and "~" at the same time for 1.5 seconds.