Privacy is Paramount
Jimmyjane is committed to protecting the privacy of our customers and have established this Privacy Statement as a means to communicate our privacy practices to our visitors and customers. This Privacy Statement describes how we use, store and protect the information our customers and visitors share with us. This Privacy Statement applies to WWW.JIMMYJANE.COM (the Site). We do not share your personal information with any third parties for any purposes, save for the exceptions noted within this Privacy Statement.
Information Collection and Use.
Jimmyjane collects personal information such as your name, email address, phone number and physical address, when you select to register an account on our Site or make a purchase. We also collect your financial information -namely your credit card number. This collected information is used to respond to your inquiries, process payment and deliver your purchases to you.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and processing credit card payments. These service providers only have access to the information necessary to facilitate the service they provide on behalf of Jimmyjane; they're not authorized to use your personal information for any other purposes.
We may be legally obligated to disclose information to the government or other third parties under certain circumstances, such as illegal activity on our Site or in the interest of protecting the safety of our employees or customers. Jimmyjane reserves the right to disclose personal information to its service providers (as described above), law enforcement, or in response to a formal request in a civil action, court order, subpoena or judicial proceeding as Jimmyjane, in our sole and absolute discretion, deem necessary and appropriate.
Jimmyjane has security measures in place to protect against the loss, misuse and alteration of the personal information submitted to us. To this end, we employ industry standard technology in protecting your sensitive information on our Site.Your credit card information is highly confidential, and we handle it accordingly. Our software employs Secure Socket Layering (SSL) technology when transmitting your financial information so that your data can be safely transmitted to our servers. The charges on your credit card statement will appear as "J.Jane".
Whether Jimmyjane is shipping to your home, to your work, or to a gift recipient, the delivery will be totally discreet. Our packaging makes no mention of the nature of the contents, so your goods will arrive without a hint at what's inside. All of our orders are shipped in plain packaging with "J.Jane" as the sender. Though we love our logo, it does not appear anywhere on the outside of the shipping box. Inside the mundane shipping box however, you will find our clean, distinctive packaging. Whether you’re buying for yourself or for another, opening a package from Jimmyjane is always a delight.
No Unsolicited Correspondence
Jimmyjane does not make unsolicited phone calls, or send unsolicited email or postal mail. We will never send you correspondence unless you have requested it, or it is required to complete your transaction. Email is sent to confirm your order, to notify you about backorders, and to supply you with the tracking number for your shipment. We only contact customers by phone when there is a question regarding an order. If you ever receive any unsolicited contact from us, please e-mail Customer Service so that we can make sure that there is no further unprompted contact.
If you change your mind after selecting to receive product updates and newsletters from us by email, you can opt-out by selecting the "Unsubscribe" link present in every email we send.
Settle down, we're not talking about snickerdoodles here. Cookies are alphanumeric identifiers that make it possible for us to recognize your browser when you visit Jimmyjane.com. By using cookies, we can personalize your return visits and save you time during checkout. None of the information within these cookies is tied to your personal information.In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies. In order to enjoy the benefits of a snickerdoodle, we recommend a glass of cold milk.
Third Party Cookies
Third Party Sites
This Site contains links to other websites. Jimmyjane provides links to websites we think may be of interest to you but we are not responsible for the privacy practices of these sites and encourage you to review their privacy policies prior to submitting your personal information.
Correcting & Updating Your Information
To update or change any of your personal information, access your Jimmyjane account by logging in; from there you can modify your preferences as you choose.
Changes to this Statement
Jimmyjane may update this Statement from time to time; we encourage you to review it regularly. In the event that we make a material change to the manner in which we use your personal information, we shall notify you by a prominent notice on our Site.
If you have any questions about this Privacy Statement, the policies of this site, or your interaction with Jimmyjane, please don't hesitate to contact us.
M-F 9:00am-5:00pm PST
702 15th Street
San Francisco, CA 94103